Stratiform Case Studies

Customers often ask us to help them with changing their entire approach to IT

Case Study: Small Accounting Firm

The customer approached us and asked us to help them with changing their entire approach to IT. They provide accounting services to multiple customer and their IT problems and challenges were many:

ChallengesDescription
Multiple accounting applicationsQuickbooks and Simply Accounting – needed to be used to support their customers and so these were installed in several employees’ systems. As a result, multiple versions were present with no consistency.
Remote AccessBecause some customers required remote access to their accounting data, this had to be facilitated by allowing remote access to one or more accounting workstations.
Inadequate and Complex SecuritySecurity was difficult to maintain and enforce as data was not all kept in one secure location.
Manual Backup SolutionsBackups relied on manual processes and these were complex as data was not all kept in one location.
Secure CommunicationEmail was haphazard, relying on basic consumer solutions like Gmail.
Data AccessibilityNo centralized toolset was in place for controlling remote access to applications and data.
Scheduling & CollaborationNo shared calendaring or collaboration tools existed.

Our Solution:

Stratiform services were provided that completely removed the customer’s headaches. The accounting applications were moved off of the employees’ workstations and installed to an Azure-based server. (Azure is Microsoft’s cloud platform for hosting servers so that physical servers are no longer needed.) Additionally, Azure Remote App was implemented so that the customer’s employees and approved customers could now access the accounting applications and their data remotely – now from nearly any device: iPads, Android tablets and Windows devices.

Azure Backup was configured so that no manual backups need be run any longer and no local backup devices needed. And email was moved to Office 365 – Microsoft’s cloud-based messaging solution – so that email, shared calendaring and full collaboration was facilitated.

And finally, all support was now provided by the Stratiform team. This has meant quick responses and more effective support as most issues are easier to remediate and systems are away for the Stratiform team to gain access to and fix.

“Our systems work better than ever. And the Stratiform team has been excellent. With one email or phone call we not only get help with issues but, when making strategic decisions, can get someone in to advise us on the best direction to take.”

Case Study: Small Not For Profit

The customer approached us and asked us to help them with address eom challenges they were facing. They currently had an “IT guy they knew” looking after things for them. Unfortunately, he was not up to date on cloud technologies and so that had build many on-premise systems that were cumbersome to manage and not reliable. Their IT problems included:

ChallengesDescription
Multiple accounting applicationsQuickbooks and Simply Accounting – needed to be used to support their customers and so these were installed in several employees’ systems. As a result, multiple versions were present with no consistency.
Remote AccessBecause some customers required remote access to their accounting data, this had to be facilitated by allowing remote access to one or more accounting workstations.
Inadequate and Complex SecuritySecurity was difficult to maintain and enforce as data was not all kept in one secure location.
Manual Backup SolutionsBackups relied on manual processes and these were complex as data was not all kept in one location.
Secure CommunicationEmail was haphazard, relying on basic consumer solutions like Gmail.
Data AccessibilityNo centralized toolset was in place for controlling remote access to applications and data.
Scheduling & CollaborationNo shared calendaring or collaboration tools existed.

Our Solution:

Stratiform services were provided that completely removed the customer’s headaches. Both on-premise servers were consolidated and moved Azure as s single Virtual Server (VM). The primary applications were moved off of the employees’ workstations and installed to this Azure-based server. (Azure is Microsoft’s cloud platform for hosting servers so that physical servers are no longer needed.)

Additionally, Azure Remote App was implemented so that the customer’s employees and approved customers could now access their applications and their data remotely – now from nearly any device: iPads, Android tablets and Windows devices.

Azure Backup was configured so that no manual backups need be run any longer and no local backup devices needed. And email was moved to Office 365 – Microsoft’s cloud-based messaging solution – so that email, shared calendaring and full collaboration was facilitated.

And finally, all support was now provided by the Stratiform team. This has meant quick responses and more effective support as most issues are easier to remediate and systems are away for the Stratiform team to gain access to and fix.

“Stratiform has been fantastic! They have moved us to an up-to-date solution and everyone here is way happier!”

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